Air India CEO Campbell Wilson responded firmly to a preliminary investigation report that suggested pilot error was responsible for the recent deadly crash involving one of the airline’s aircraft. In a detailed statement, Wilson emphasized the importance of waiting for the final conclusions of the investigation before assigning blame.
He acknowledged the seriousness of the incident, expressing deep condolences to the families of those who lost their lives. “Our hearts go out to everyone affected by this tragedy,” Wilson said, noting that the airline was cooperating fully with aviation authorities and safety investigators.
The preliminary report, which cited “possible deviations from standard procedures by the cockpit crew,” triggered a wave of public criticism and speculation. However, Wilson cautioned against premature conclusions, underscoring that such reports are not final and often subject to change based on further analysis, including data from flight recorders and testimonies from ground and air personnel.
He noted that the airline had already taken proactive steps to enhance safety protocols, including additional training for flight crews, reviewing internal checklists, and working closely with global aviation safety bodies. “Safety remains our number one priority,” Wilson added.
The crash, which occurred during landing in poor weather conditions, killed dozens of passengers and crew members. Survivors described a chaotic scene as the plane skidded off the runway and broke apart. Emergency responders faced significant challenges due to the terrain and weather at the crash site.
Wilson stressed that the company would not tolerate any compromise on safety but reminded the public and media that the investigation process was methodical and complex. “We are committed to transparency and accountability, but it’s critical to allow investigators the time and space they need to do their jobs thoroughly,” he said.
The Directorate General of Civil Aviation (DGCA), India’s aviation regulator, has not commented officially beyond releasing the preliminary findings. Industry experts have weighed in, some supporting the report’s early assessments, while others advised patience until the full investigation concludes.
In response to the report, Air India has also launched an internal safety audit, led by a panel of independent aviation experts. This audit will evaluate crew training, adherence to protocols, and the airline’s overall safety management systems. “This is a moment for reflection and action,” Wilson said. “We owe it to our passengers and staff to ensure we learn from this tragedy.”
Families of the victims have called for accountability and swift action. Several have questioned how such an accident could happen in an era of advanced aviation technology. Some have filed legal notices against the airline, demanding compensation and clarity on the causes of the crash.
Wilson pledged that Air India would fully support the victims’ families, both financially and emotionally. “We are extending every possible support to those affected,” he said, detailing that counseling, medical assistance, and compensation were being provided.
Meanwhile, unions representing Air India pilots have expressed concern over the report, arguing that it may unfairly scapegoat the crew before all facts are known. A senior pilot said, “Jumping to conclusions before analyzing all evidence risks damaging morale and trust.”
As pressure mounts from the public, media, and regulatory bodies, Wilson reiterated the airline’s unwavering commitment to safety. He closed his statement by affirming that Air India would implement any recommendations issued in the final investigation report.
“We are not waiting for the final word to begin improving,” he said. “But we must do so with fairness, accuracy, and a focus on facts, not speculation.”
