Hundreds of Amazon packages mistakenly shipped to woman’s home for over a year: ‘It’s been hell’

A woman in the United States found herself at the center of an unusual and frustrating mystery after receiving hundreds of Amazon packages mistakenly delivered to her home over the course of more than a year. What started as a strange curiosity quickly escalated into a daily ordeal, turning her home into an accidental storage facility and severely impacting her quality of life.

The woman, who asked not to be identified publicly, initially thought the first few packages were simply a delivery mistake. However, as the boxes continued arriving—sometimes dozens a day—she realized the issue was far more complicated. Despite not ordering any of the items, her front porch and living room became cluttered with packages containing everything from household goods to electronics and random accessories.

She reported the issue to Amazon multiple times, hoping for a quick fix. However, despite her repeated efforts, the deliveries never stopped. At times, she received packages multiple times a day, often addressed to people she didn’t know or with no clear recipient at all. The volume of boxes eventually overwhelmed her living space, and she struggled to manage the influx.

“It’s been hell,” she told reporters, describing how her life had been disrupted by the constant deliveries. The packages would arrive early in the morning or late at night, sometimes left in the rain or stacked in precarious piles. She said it felt like living in a warehouse. Neighbors became curious and suspicious, and she found herself having to explain the situation repeatedly.

Inside the boxes were often phone cases, cables, small gadgets, or accessories—many seemingly inexpensive, but shipped in bulk. Some boxes contained up to 50 identical items, leading her to suspect the shipments were part of a wider issue such as a third-party seller operation or even a “brushing” scam—a tactic where sellers send unordered items to boost product rankings with fake reviews.

Amazon representatives eventually investigated the situation but struggled to find a definitive explanation. While the company was polite and responsive in communication, they were unable to completely stop the flow of packages. She was told at various times that the items couldn’t be returned due to their origin or unknown tracking details, and that she could donate or dispose of them.

Although the company offered some compensation and apologies, the woman said it wasn’t enough to offset the months of stress and inconvenience she experienced. Managing the packages became a full-time task. She had to clear space daily just to walk through her home, and disposing of the items became a financial and logistical burden.

At one point, she began donating the items to local charities, shelters, and schools in an effort to put the goods to use, but the pace of deliveries made it difficult to keep up. Friends and family also helped take boxes off her hands, but the steady stream of deliveries never fully stopped. “It felt like I was trapped in a logistical nightmare,” she said.

In addition to the physical clutter, the constant packages caused emotional and mental strain. She described feelings of anxiety, helplessness, and paranoia, wondering if her address had been compromised or if she was being targeted. She worried about identity theft or other forms of fraud, though no evidence pointed to criminal activity directly affecting her finances.

Eventually, the story caught the attention of local media, and public attention helped push Amazon to dig deeper into the issue. The company promised to investigate the third-party sellers involved and take action against accounts responsible for unauthorized shipments. Amazon stated that customer experience and safety were top priorities and that they were working on preventing similar incidents in the future.

Experts weighed in on the case, noting that while rare, mass delivery errors like this can occur due to database glitches, fraudulent seller tactics, or even misuse of Amazon’s Fulfilled by Amazon (FBA) program. Sellers may test shipping systems, dump excess inventory, or manipulate algorithmic rankings using unauthorized deliveries.

The woman emphasized that she never wanted publicity, only a resolution. Her goal was simply to reclaim her home and peace of mind. She hopes that by sharing her story, other people who experience similar issues will know they are not alone and that persistent advocacy is necessary when dealing with large corporations.

The experience has left her with mixed feelings about online shopping and digital convenience. While she acknowledges Amazon’s efforts to eventually help, she believes the company could do more to prevent such situations. She also suggests implementing better safeguards for third-party seller shipments and improving customer support procedures for complex delivery problems.

Today, the volume of packages has reportedly decreased, but the experience has left a lasting impression. She still occasionally receives stray deliveries and remains cautious, double-checking every box that arrives. She keeps detailed records, takes photos of each delivery, and monitors her online accounts closely. Her home is slowly returning to normal, though the memory of months spent living among piles of boxes remains fresh.

The incident serves as a cautionary tale in the age of e-commerce, where technology, automation, and global logistics can sometimes go awry in bizarre and overwhelming ways. It also underscores the need for responsive customer service systems that can handle unique and ongoing issues—not just one-time errors.

As the woman reflects on the experience, she hopes Amazon will create a more robust system to trace and halt misdirected packages, especially when customers report repeated incidents. “All I wanted was to live in peace,” she said. “I never asked for any of this. I just wanted the boxes to stop coming.”

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